Sustainable Closed Loop Marketing. Use Veeva Suggestions for customer-centric and data-driven communication.
Suggestions is one of Veeva CRM’s core features. It’s essential to seamlessly support and involve your sales force in the execution of digitally driven marketing campaigns. In sales, it’s particularly helpful for identifying opportunities and making informed decisions during face-to-face customer interactions.
Focused on customer needs
Use insights provided by Veeva Suggestions to develop a deep understanding of your customers' needs and preferences. Analyze suggestions to identify behavioral patterns and trends.
Personalized interactions
Fine-tune your customer communication and interactions according to the recommendations. Captured customer data, e.g. through eDetailing, helps to provide personalized offers, content or services.
Effective Communication
Use Veeva Suggestions to ensure your messages are relevant and timely to boost customer engagement.
You can use data from various internal and external sources in Veeva CRM to generate suggestions for your sales force. Integration into marketing automation is also possible.
Would you like to know more? Just get in touch!
"We use live examples to explain everything clearly and comprehensibly. We are happy to support you with the implementation (in accordance with any global specifications) in your CRM system."
Take the next steps with marketing automation and eDetailers now – easily and safely.