ONE MESSAGE Premium Package
A package tailored to multi-regional businesses and demanding SMEs. With support for custom business rules, advanced tracking functionality and Q&A sessions with our Customer Success Team it guarantees a strong foundation for a successful launch.
A package tailored for multi-regional businesses and demanding SMEs. It has all starter features and premium features included.
Top Features:
- Custom business rules
- One-to-many messaging
- Advanced tracking (Campaign Tracking etc.)
- Q&A sessions with our customer success team
- Custom GDPR alignment
Feature | Starter Package | Premium Package | Enterprise Package |
---|---|---|---|
Support for WhatsApp | ✅ | ✅ | ✅ |
Support for LINE | ✅ | ✅ | ✅ |
Support for Viber | ✅ | ✅ | ✅ |
Support for SMS | ❌ | ✅ | ✅ |
Support for KakaoTalk | ❌ | ✅ | ✅ |
Support for iMessage | ✅ | ✅ | ✅ |
Support for Zalo | ✅ | ✅ | ✅ |
GDPR compliant onboarding for healthcare professionals | ✅ | ✅ | ✅ |
Localized and brandable onboarding | ✅ | ✅ | ✅ |
Scheduled messaging | ✅ | ✅ | ✅ |
Template creation and default approval processes | ✅ | ✅ | ✅ |
Localized Veeva MyInsights application (iPadOS, Windows, online) | ✅ | ✅ | ✅ |
Custom business rules (channel selection, etc.) | ❌ | ✅ | ✅ |
Custom fields for field forces | ❌ | ✅ | ✅ |
One-to-many messaging | ❌ | ✅ | ✅ |
Advanced tracking | ❌ | ✅ | ✅ |
Dynamic WhatsApp openers | ❌ | ✅ | ✅ |
SMS based onboarding | ❌ | ✅ | ✅ |
Q&A sessions with our customer success team | ❌ | ✅ | ✅ |
Custom GDPR documentation and alignment | ❌ | ❌ | ✅ |
Advanced Veeva CRM integration | ❌ | ❌ | ✅ |
Adobe Campaign integration (Classic) | ❌ | ❌ | ✅ |
Branded training materials for your sales teams | ❌ | ❌ | ✅ |
Train the trainer sessions | ❌ | ❌ | ✅ |
Single-Sign-On (SAML, OIDC) for the management portal | ❌ | ❌ | ✅ |
Alignment included for custom risk assessment, PIA etc. | ❌ | ❌ | ✅ |
Ticket Support | 48h | 24h | 8h |
Guaranteed uptime | 99.5% | 99.5% | 99.5% |
Dedicated Customer Success Manager (Calls, E-Mail, etc.) | ❌ | ✅ | ✅ |

Want to learn more about instant messaging with ONE MESSAGE?
Get in touch with our excellent customer success team today and discuss your business needs or simply get a demo of ONE MESSAGE. We're happy to answer your questions.