Using well-known and established messaging services is more convenient for your customers!
Instant messaging is without a doubt the most efficient and direct engagement channel. But how can you convince a physician to install an additional messenger app on their device next to the services they are already using? Simple: You don't need to!
ONE MESSAGE is not a messenger
ONE MESSAGE takes customer centricity to another level allowing each physician to choose a prefered messaging channel individually. By delivering content to widley spread messenger services like WhatsApp®, Line®, Viber® and more, ONE MESSAGE does not require any additional installation or application on the target device.
Physicians can select their preferred messenger service during the onboarding process or at any given time. This allows sales teams to create direct customer interactions with a personal touch that is unmatched by any other engagement channel.
Every messaging service has specific capabilities and requirements and as a content creator it’s a challenge to keep track on all the options. ONE MESSAGE ensures that your messages always comply to the technical restrictions of each platform. Just one message to rule them all - so your field force can focus on customer engagement – not technical details.
Do you have any questions?
Get in touch with our excellent customer success team today and discuss your business needs or simply get a demo of ONE MESSAGE. We're happy to answer your questions.